ABOUT BOOK

open4Social media provides a digital space – a meeting place, for different people, often representing one or more groups in a society. The use of this space during a disaster, especially where information needs are high and the availability of factually accurate and ethically sourced data is scarce, has increased substantially over the last 5-10 years. This paper attempts to address communication in social media and trust between the public and figures of authority during a natural disaster in order to suggest communication strategies that can enhance or reinforce trust between these bodies before, during and after a natural disaster.openM. G. Busà; M. T. Musacchio; S. Finan; C. FennelBusa', MARIA GRAZIA; Musacchio, MARIA TERESA; S., Finan; C., Fenne