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Impact of logistics performance on the store image, consumer satisfaction and loyalty: a quantitative case study

Author:Alaa Eddine El Moussaoui, Brahim Benbba and Zineb El Andaloussi

Publisher:Arab Gulf Journal of Scientific Research,

Abstract: Purpose The aim of this paper is to identify the impact of logistics performance on consumer sati…

Aligning Reverse Logistics into a Sustainable and Scalable Business Organization – A Benchmarking Study in High-Tech Industry

Author:Jung Ung Min and Hun-Koo Ha

Publisher:Journal of International Logistics and Trade,

Abstract: Reverse logistics has been seen as a necessary cost of business, but more companies are seeing it…

The impact of multiagent systems on autonomous production and supply chain networks: use cases, barriers and contributions to logistics network resil…

Author:Benjamin Nitsche, Jonas Brands, Horst Treiblmaier and Jonas Gebhardt

Publisher:Supply Chain Management: An International Journal,

Abstract: Purpose Academics and practitioners have long acknowledged the potential of multiagent systems (M…

Blockchain, logistics and omnichannel for last mile and performance

Author:Alessandro Gaetano Naclerio and Pietro De Giovanni

Publisher:The International Journal of Logistics Management,

Abstract: Purpose This research investigates the effects that blockchain exerts on omnichannel solutions an…

Innovation-oriented dynamic capabilities of logistics service providers, dynamic resilience and firm performance during the COVID-19 pandemic

Author:Irina Dovbischuk

Publisher:The International Journal of Logistics Management,

Abstract: Purpose The purpose of this paper is to use a theoretical framework to investigate the relationsh…

Logistic service quality as a mediator between logistics capabilities and customer satisfaction

Author:Daniel Winter Fernandes, Roberto Giro Moori and Valdir Antonio Vitorino Filho

Publisher:Revista de Gestão,

Abstract: Purpose A way that companies have found to respond to the challenges of customer satisfaction (CS…

Evaluation of Logistics Service for Multimodal Transport via the Trans-Siberian Railway: A Perspective of Shippers in South Korea

Author:Gi-Su Kim, Sung-Woo Lee, Chang-Soo Kim and Young-Joon Seo

Publisher:Journal of International Logistics and Trade,

Abstract: The role of logistics service provider (LSP) is essential for efficient logistics service quality…

A Case Study on Logistics Services Preferences for Supply Chain Entities in Shandong Province, China

Author:Woosuk Seo and Seung Bum Ahn

Publisher:Journal of International Logistics and Trade,

Abstract: As the Chinese economy has grown rapidly and as its container throughputs has demonstrated a star…

Digital transformation for maritime logistics capabilities improvement: cases in Indonesia

Author:Nofie Iman, Muhammad Tafdhil Amanda and Jovita Angela

Publisher:Marine Economics and Management,

Abstract: Purpose The authors have faced rapid technological developments over the past few years. Still, t…

Do rating grades convey important information: German evidence?

Author:Meryem Duygun, Amangeldi Kenjegaliev, Djamila Mamedshakhova

Publisher:Elsevier BV

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