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Climate change

Author:Kristina Blennow, Marc Hanewinkel, Johannes Persson, Margarida Tomé
Publisher:Public Library of Science (PLoS)
Abstract: Knowledge of factors that trigger human response to climate change is crucial for effective climate…

Antecedents of brand hate in the fast food industry

Author:Sharizal Hashim and Sheraz Kasana
Publisher:Spanish Journal of Marketing - ESIC,
Abstract: Purpose The purpose of this paper is to explore the concept of brand hate in detail which is the …

Story of Aaker’s brand personality scale criticism

Author:Ajay Kumar
Publisher:Spanish Journal of Marketing - ESIC,
Abstract: Purpose Aaker’s brand personality scale (BPS) published in 1997 has revived hitherto sluggish int…

Redefining brand hijacking from a non-collaborative brand co-creation perspective

Author:Alfonso Siano, Maria Giovanna Confetto, Agostino Vollero and Claudia Covucci
Publisher:Journal of Product & Brand Management,
Abstract: Purpose In the democratic digital environment, brand managers frequently deal with the unauthoriz…

Customer-based brand equity index of Kurukshetra

Author:Pooja Rani
Publisher:Journal of Tourism Analysis: Revista de Análisis Turístico,
Abstract: Purpose This paper aims to analyze the customer-based brand equity index (CBBE-I) of Tourism Bran…

How can brands become central in the consumers’ life?

Author:Arnold Japutra, Sandra Maria Correia Loureiro, Shasha Wang and Haryani Primanti
Publisher:Spanish Journal of Marketing - ESIC,
Abstract: Purpose Brand centrality is a religion-like brand–customer relationship, which refers to the exte…

To be (family) or not to be (family): the familiness effect over brand authenticity posts on social media and consumer engagement relationship

Author:Augusto Bargoni, Jacopo Ballerini, Demetris Vrontis and Alberto Ferraris
Publisher:Journal of Product & Brand Management,
Abstract: Purpose This paper aims to explore the impact of brand authenticity dimensions (i.e. aesthetic, s…

The effects of chatbots’ attributes on customer relationships with brands: PLS-SEM and importance–performance map analysis

Author:Francesca Magno and Giovanna Dossena
Publisher:The TQM Journal,
Abstract: Purpose Many firms are investing in digital services to improve customer experiences. Virtual ser…

The relationship between brand attractiveness and the intent to apply for a job: A millennials’ perspective

Author:Joanna Santiago
Publisher:European Journal of Management and Business Economics,
Abstract: Purpose The purpose of this paper is to understand the relation between the dimensions of employe…

Between love and boycott: a story of dual origin brands

Author:Dalia Abdelwahab, Nadia Jiménez, Sonia San-Martín and Jana Prodanova
Publisher:Spanish Journal of Marketing - ESIC,
Abstract: Purpose This research aims to address ethnocentric consumers’ willingness to boycott dual origin …
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